How We Rate Casinos
At Garrett and Garrett, we evaluate every casino on our site using a rigorous, transparent methodology. Our ratings help UK players find the safest, most rewarding PayPal betting sites. Here's exactly how we assess each operator.
1. Licensing & Regulation
Player safety is our top priority. We only recommend casinos licensed by reputable authorities, including:
- UK Gambling Commission (UKGC) – the gold standard for UK-based players
- Malta Gaming Authority (MGA) – EU-regulated with strong player protections
- Curaçao eGaming – legitimate but lower oversight than UKGC or MGA
- Other local jurisdictions – assessed on a case-by-case basis
We verify all licenses directly with regulatory bodies and flag any suspended or revoked licenses immediately.
2. Game Selection & Software Providers
A great casino offers variety and quality. We evaluate:
- Slot games – number of titles, themes, and RTP ranges
- Live casino – live blackjack, roulette, baccarat, and poker
- Table games – virtual blackjack, roulette, craps, and specialty games
- Software providers – partnerships with industry leaders like Microgaming, Playtech, NetEnt, Evolution Gaming, and Pragmatic Play
We test games for fairness, load times, and functionality across devices.
3. Bonus Terms & Wagering Requirements
Generous bonuses mean nothing if the terms are unfair. We scrutinise:
- T&Cs clarity – how transparent are the bonus conditions?
- Wagering requirements – rollover multiples and game weighting
- Maximum cashout – any unreasonable caps on winnings?
- Expiry dates – do players have reasonable time to use bonuses?
- Restriction on games – which games contribute toward wagering?
We favour casinos with fair, easy-to-understand bonus structures.
4. Payment Methods & Withdrawal Speed
Since we focus on PayPal betting sites, we prioritise casinos offering PayPal. We also evaluate:
- E-wallets – Skrill, Neteller, Apple Pay, Google Pay
- Cryptocurrencies – Bitcoin, Ethereum, Litecoin
- Bank transfers – SEPA, faster payments, international options
- Withdrawal speed – average processing times and fees
- Deposit limits – minimum and maximum amounts
We test withdrawal processes ourselves to verify stated timescales.
5. Customer Support
Good support matters when things go wrong. We rate based on:
- 24/7 availability – live chat, email, and phone support
- Response times – how quickly do agents respond?
- Agent knowledge – can they solve problems effectively?
- Multi-language support – availability in English and other languages
- Helpfulness – we test with real queries and note the quality of responses
We contact each casino's support team multiple times before rating.
6. Mobile Experience
Most players use mobile devices. We assess:
- Responsive design – does the website work smoothly on phones and tablets?
- Dedicated apps – iOS and Android availability and functionality
- Game performance – speed, graphics, and gameplay on mobile
- Navigation – easy account access, deposits, and withdrawals on mobile
We test on multiple devices and screen sizes.
7. Responsible Gaming Tools
Player protection is essential. We check for:
- Deposit limits – daily, weekly, and monthly caps
- Loss limits – ability to set maximum loss thresholds
- Self-exclusion – temporary and permanent account suspension options
- Cooling-off periods – mandatory breaks from gambling
- Reality checks – pop-up reminders during play
- Links to support – clear information about gambling addiction resources like GamCare and Gamblers Anonymous
Casinos with strong responsible gaming features receive higher ratings.
8. Our Rating Scale
We rate each casino on a scale of 1 to 10, calculated as follows:
- 9–10 (Excellent) – Top-tier casino meeting or exceeding all criteria. Safe, fair, generous, and player-friendly.
- 7–8 (Very Good) – Strong performer with only minor areas for improvement. Recommended for most players.
- 5–6 (Fair) – Acceptable casino with some limitations. Suitable for experienced players willing to accept trade-offs.
- 3–4 (Poor) – Significant concerns regarding fairness, support, or terms. Not recommended.
- 1–2 (Unacceptable) – Failed licensing checks, unfair practices, or regulatory issues. We do not recommend.
Important: We do not accept payments from casinos in exchange for ratings. All reviews are independent and based solely on player experience and regulatory compliance.